We may collect the following categories of information:

Information You Provide Directly

• Full name
• Email address
• Phone number
• Shipping and billing addresses
• Account login credentials
• Messages sent through contact forms, chat, or support

Order and Transaction Information

• Products purchased
• Order history
• Payment details (processed securely by third-party payment providers; we do not store full card details)
• Refund and return details

Automatically Collected Information

• IP address
• Browser type and device details
• Operating system
• Referral URLs and pages visited
• Date/time stamps
• Cookies and similar tracking technologies

Marketing and Preferences

• Newsletter subscription status
• Product interests
• Communication preferences

We use personal information to:

• Create and manage your account
• Process, confirm, and deliver orders
• Handle returns, refunds, and customer support
• Send transactional notifications (order updates, receipts, shipping alerts)
• Improve website performance, user experience, and product offerings
• Prevent fraud, abuse, and unauthorized transactions
• Comply with legal obligations
• Send promotional communications (only where permitted and based on your preferences)

Depending on your location, we process data under one or more of these legal bases:

• Performance of a contract (e.g., fulfilling your order)
• Compliance with legal obligations
• Legitimate interests (e.g., security, analytics, service improvement)
• Consent (e.g., marketing emails, non-essential cookies)

We use cookies and similar technologies to:

• Keep you logged in
• Remember cart/session preferences
• Measure traffic and usage analytics
• Personalize content and promotions

You can manage or disable cookies through your browser settings. Disabling some cookies may affect site functionality.

Payments are processed by trusted third-party payment gateways. We do not store complete debit/credit card numbers or CVV details on our servers. Please review your payment provider's privacy policy for details on how they process payment information.

We do not sell your personal data. We may share your information with:

• Shipping and delivery partners
• Payment processors
• Email/SMS communication providers
• Analytics and security providers
• Service providers who help operate our ecommerce platform
• Legal/regulatory authorities when required by law

All third-party partners are expected to protect your data and use it only for authorized purposes.

We retain personal information only as long as necessary for:

• Order fulfillment and account management
• Legal, tax, and accounting requirements
• Dispute resolution and enforcement of agreements

When data is no longer required, we securely delete or anonymize it.

We implement technical and organizational security measures to protect personal data, including secure connections, access controls, and monitoring. However, no system is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Delete your data
• Restrict or object to certain processing
• Withdraw consent (where processing is based on consent)
• Request a portable copy of your data
• Opt out of marketing communications

To exercise these rights, contact us at: contact@mikazhealthcare.com

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link in our emails or contacting us directly. Even if you opt out of marketing, we may still send transactional messages related to your orders or account.

Our Services are not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal data, contact us so we can delete it.

If you access our Services from outside the country where our systems are hosted, your information may be transferred and processed across borders. We take reasonable steps to ensure appropriate safeguards are in place.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before sharing data.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our Services after changes means you accept the updated policy.